Terms & Conditions

1. Agreement to Terms

By accessing or using the Tarangau platform located at https://www.tarangau.energy (“Platform”), or by creating an account, submitting a registration, or entering into a commercial engagement with Tarangau (“we”, “us”, or “our”), you (“User”, “you”) agree to be legally bound by these Terms & Conditions (“Terms”).

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, do not access or use the Platform.

2. Eligibility

To access the Platform, you must:

• Be at least 18 years of age
• Be a legal entity duly incorporated and registered in your operating jurisdiction, or an authorised representative of such an entity
• Not be subject to any sanction, prohibition, or restriction under applicable law that would prevent you from entering into commercial agreements
• Pass our Know Your Customer (KYC) and Anti-Money Laundering (AML) verification process

Tarangau reserves the right to refuse access to any person or entity at its sole discretion.

3. Account Registration and Security

3.1 Registration

To access the Platform, you must complete the registration process and provide accurate, complete, and current information. You agree to update your information promptly if it changes.

3.2 KYC and AML Obligations

Access is conditional on successful completion of our KYC/AML verification process. By registering, you:

• Consent to identity and business verification checks
• Authorise us to screen you and your associated entities against international sanctions lists including OFAC, FATF, EU/UK, and UN databases
• Agree to provide any additional documentation requested for ongoing due diligence

Providing false, misleading, or incomplete information during registration or at any subsequent point may result in immediate suspension, termination, and notification to relevant authorities.

3.3 Account Security

You are responsible for maintaining the security of your account credentials. You must not share your login credentials with any third party. You are responsible for all activity occurring under your account. Notify us immediately at contact@tarangau.energy if you suspect unauthorised access.

4. Platform Services

Tarangau provides a digital infrastructure platform for fuel and energy commodity trading, which may include the following modules (subject to your subscription tier and jurisdiction):

• Trade facilitation and counterparty matching
• KYC/AML compliance and sanctions screening
• Smart-contract settlement and escrow
• Real-time logistics and vessel tracking
• Embedded trade finance facilitation
• Document vault and verification
• Analytics, pricing intelligence, and risk dashboards
• Regulatory overlay and reporting tools

Access to specific modules may be subject to additional agreements, licensing requirements, and regulatory approvals. We reserve the right to modify, suspend, or discontinue any feature at any time.

5. User Responsibilities

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

• Use the Platform to facilitate any transaction that violates applicable law, including sanctions, AML, or export control regulations
• Provide false or misleading information to counterparties on the Platform
• Attempt to gain unauthorised access to any part of the Platform or any third-party system connected to it
• Reverse engineer, decompile, or disassemble any part of the Platform
• Use automated tools, bots, or scrapers to access the Platform without our prior written consent
• Engage in market manipulation, front-running, or any fraudulent trading activity
• Upload or transmit malicious code, viruses, or any content that could compromise the Platform’s integrity
• Harass, defame, or harm other Platform participants

You are solely responsible for ensuring that your use of the Platform complies with all laws and regulations applicable in your jurisdiction, including financial services licensing, commodity trading regulations, and tax obligations.

6. Intellectual Property

6.1 Our Intellectual Property

All content on the Platform, including but not limited to software, algorithms, AI models, data architectures, pricing methodologies, trademarks, logos, text, graphics, and documentation, is the exclusive property of Tarangau or its licensors and is protected by applicable intellectual property laws.

These Terms do not grant you any right, title, or interest in our intellectual property. You may not use our trademarks, brand elements, or proprietary marks without our prior written consent.

6.2 Your Content

You retain ownership of data, documents, and information you upload to the Platform (“User Content”). By uploading User Content, you grant Tarangau a non-exclusive, worldwide, royalty-free licence to use, store, process, and transmit that content solely to the extent necessary to provide the Platform’s services to you.

6.3 Feedback

If you provide us with feedback, suggestions, or ideas regarding the Platform, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback without restriction or compensation to you.

7. Fees, Payment, and Refunds

7.1 Fees

Access to the Platform or specific modules may be subject to fees as set out in your subscription agreement, pilot program agreement, or the fee schedule published at https://www.tarangau.energy. All fees are quoted exclusive of applicable taxes (including GST, VAT, or equivalent) unless stated otherwise.

7.2 Payment Terms

Fees are payable in accordance with the payment terms set out in your agreement with Tarangau. Overdue amounts may attract interest at the rate specified in your agreement, or at the applicable statutory rate.

7.3 Refund Policy

All fees paid are non-refundable unless:

• Tarangau fails to provide access to the Platform for a sustained period due to reasons within our control, in which case a pro-rata credit may be applied
• A refund is required under applicable consumer protection law in your jurisdiction

Pilot program fees, onboarding fees, and setup costs are non-refundable once services have commenced.

7.4 Taxes

You are responsible for all taxes, duties, and levies arising from your use of the Platform in your jurisdiction. Tarangau is not responsible for any withholding tax or cross-border tax obligations arising from transactions you execute on the Platform.

8. Confidentiality

Both parties agree to keep confidential all non-public information disclosed in connection with the Platform and commercial relationship, in accordance with our Confidentiality Policy. This obligation survives termination of these Terms.

9. Data and Privacy

Your use of the Platform is subject to our Privacy Policy, which is incorporated into these Terms by reference. We process personal and business data in accordance with applicable privacy law, including the Australian Privacy Act 1988 (Cth), GDPR (where applicable), and CCPA/CPRA (where applicable).

10. Third-Party Services

The Platform may integrate with or rely on third-party services including but not limited to KYC providers, banking partners, logistics data providers, blockchain infrastructure, and cloud hosting providers. Your use of those integrations may be subject to the relevant third party’s terms of service. Tarangau is not responsible for the performance, availability, or content of third-party services.

11. Disclaimer of Warranties

The Platform is provided “as is” and “as available” without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.

Tarangau does not warrant that:

• The Platform will be error-free or continuously available
• Any information provided through the Platform (including pricing data or analytics) is accurate, complete, or suitable for any particular transaction
• Results obtained through the Platform will meet your commercial expectations

12. Limitation of Liability

12.1 Exclusion of Consequential Loss

To the maximum extent permitted by law, Tarangau and its officers, directors, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of business opportunity, or reputational harm, arising out of or in connection with your use of the Platform.

12.2 Cap on Liability

To the maximum extent permitted by law, Tarangau’s total aggregate liability to you for any claims arising under or in connection with these Terms will not exceed the total fees paid by you to Tarangau in the twelve (12) months preceding the event giving rise to the claim.

12.3 Indemnification

You agree to indemnify, defend, and hold harmless Tarangau and its affiliated entities, officers, directors, employees, and contractors from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your User Content or trading activity on the Platform
• Any dispute between you and another Platform participant

13. Suspension and Termination

13.1 Termination by You

You may terminate your account at any time by contacting contact@tarangau.energy. Termination does not entitle you to a refund of any fees paid.

13.2 Termination by Us

We may suspend or terminate your access to the Platform immediately and without notice if:

• You breach any provision of these Terms
• You fail KYC/AML verification or are identified on a sanctions list
• We are required to do so by applicable law or regulatory authority
• We reasonably believe your use of the Platform poses a risk to us, other users, or the Platform’s integrity

13.3 Effect of Termination

Upon termination, your right to access the Platform ceases immediately. Provisions that by their nature should survive termination — including intellectual property, confidentiality, liability limitations, and governing law — will continue in full force.

14. Modifications to These Terms

We reserve the right to modify these Terms at any time. Where changes are material, we will provide at least 14 days’ notice by email or prominent notice on the Platform. Your continued use of the Platform after the effective date of the updated Terms constitutes your acceptance of the changes.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to conflict of laws principles. You submit to the exclusive jurisdiction of the courts of Victoria, Australia for the resolution of any dispute arising under or in connection with these Terms.

16. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy and Confidentiality Policy, constitute the entire agreement between you and Tarangau regarding your use of the Platform.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
• Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of our right to do so in the future.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights to any successor or affiliated entity.

17. Contact